Save and complete later

The Save and Complete Later feature allows form users to save their progress and come back to complete the form at a later time.

This is particularly useful if you have a comprehensive form that takes a long time to complete. Providing form users with the option to save and complete the form later can help to increase submission rates and improve the quality of responses you receive.

Enabling Save and Complete Later

To enable the Save and Complete Later feature on your form:

1. Open your form in Edit mode.
2. Click Form Settings (top tab).
3. Click Usability (side tab) .
4. Tick the Enable users to Save and Complete Later checkbox.
5. (Optional) If you want to give form users the option to send the link to their email, tick the Enable Send Link to Email checkbox. 
6. (Optional) Edit the email template to suit your requirements.
7. Save your form.
   

When viewing the form, form users will find the ‘Save and Complete Later’ link below the submit button.

Returning to an incomplete form

When a form user clicks the Save and Complete Later link, the URL (link) for their form will be displayed on screen. 

Form users can copy the URL and save it in their browser bookmarks so they can return to the form at a later time. If the ‘Send Link to Email’ option is enabled in the form’s settings, form users will also be able to send the URL to their email address. 

Viewing incomplete form responses

Admin users and permitted sub-users can view incomplete responses in a separate list that provides a summary of the responses and a link to view the responses on the actual form.

To learn more, see Viewing Incomplete Form Responses.