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Support

We provide customer support 24/7 in Australia.

Our support process:

  1. Please make your initial enquiry via email, the contact form or live chat. Our contact details can be found on our contact page. We typically reply to emails within 1-12 hours, and are available on live chat during business hours.
  2. If the enquiry is urgent, or you do not get a reply in a reasonable time-frame, we encourage you to follow up with a phone call to escalate the enquiry or get an update.
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