Take payments on your form with Commbank Bpoint

Connect your form to your Commbank Bpoint payment gateway to facilitate fast and secure customer payments via credit card. 

Credit card information submitted by form users is encrypted and sent directly to Commbank Bpoint for processing. Snapforms does not store any payment data.

Before you start

This guide assumes you’ve already created your online form using the drag-and-drop form builder. 

If you’re new to Snapforms, we recommend you check out our 10-minute getting started video or have a look through our help guides to learn how to set up your form.

Obtain your Commbank Bpoint API credentials

To connect Snapforms to Commbank Bpoint, you will need to obtain your Merchant ID, API Password and API Username from Commbank Bpoint.

Test payment mode

When you add the payment field to your form, you can enable ‘Test Payment Mode’ which allows you to test the payment gateway using the credit card details shown on-screen.

Add the Payment field to your form

1. Click and drag the Payment field onto your form.
2. In the Question (Name) field, enter an instruction such as ‘Pay Now’ or ‘Enter Credit Card Details’.
3. (Optional) If the payment is required before submitting the form, select the Tick if answering this question is compulsory checkbox.
4. In the Payment Provider field, select ‘Commbank Bpoint’.

Add Commbank Bpoint API credentials

1. Click + Add Credentials.
2. Enter the payment provider/API name.
3. Enter your Merchant ID, API Password, and API Username. You can obtain this information from your Commbank Bpoint account.
4. Click Save. Credentials for this payment provider are now saved and can be used across different forms.

Set your pricing

If you want to charge a set price (that does not change):

1. Enter the payment amount, e.g 70.00.
2. (Optional) Enter an Additional CRN Reference to be sent to Bpoint. 
3. (Optional) If you have biller codes set up in Bpoint, enter a Biller Code to be used for payments on this form.
4. (Optional) If you want to include a surcharge on top of the total amount specified on your form, enter a Payment Surcharge %.
5. Click Save & Close.
6. Save and view your form.

Dynamic pricing

If you want to provide a range of price options in your form and have the payment amount dynamically change depending on the form user’s selection, follow these steps:

1. In the Payment Amount field, enter a nominal value that will be overridden, e.g. 1.00.
2. Select the Change price dynamically based on form choices checkbox.
3. Click Save & Close.
4. Add in the fields that will be used to determine the final payment amount. There are a few different ways to achieve this (choose one method only):
   1. Dropdown List, Choose One, or Choose Multiple fields – one or more of these fields can be used in cases where you want to present multiple product/pricing options. Each option must include a $ symbol as shown below.
   2. Calculation field – Alternatively, you can assign numeric values (prices) to your product options and use a Calculation field to automatically calculate the payment amount based on a formula. The Question (Name) of this field must be ‘Amount’, otherwise it won’t be used as the final payment amount.
      
   3. Short Answer – can be used in cases where you want form users to manually enter a payment amount. The Question (Name) of this field must be ‘Amount’, otherwise it won’t be used as the final payment amount.
5. Save and view your form.

Bpoint Customer Reference Numbers

When a form user submits a payment,  the following Customer Reference Number (CRN) values are sent to Bpoint:

• CRN1 is a system generated transaction ID.
• CRN2 pulls the first name and last name from those fields within the form.
• (Optional) CRN3 pulls the input from the “Additional CRN Reference” in the Payment field settings.