Transition From SmartForms to an Australian-Based Online Forms Provider

Having helped Australian government agencies across local, state, and federal departments to transition from form providers such as Smartforms, we can help your organisation make the transition to an Australian-based full-featured online forms provider.

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Fully-Compliant Full-Featured Smart Forms Solution

Reduce costs, eliminate waste, and ensure compliance by providing your users and staff with safe, mobile-friendly online forms for data collection and Business-to-Government transactions.

Provide a secure, Australian-based solution

Align with the Australian Privacy Principles and Essential Eight cyber security mitigation strategies by ensuring all form data is encrypted and securely stored on Australian-based servers.

Unlimited data collection

Allow teams of any size to build, collaborate and collect data with no limit on the number of forms, responses or traffic demand.

Dynamic workflow processes

Create dynamic approval workflow processes to route form submissions through multiple people or departments.

Conditional logic

Create dynamic forms that show or hide certain form fields or even entire sections depending on the users' answers to each subsequent question.

Field validation

Add field validation rules to ensure you get the right information, in the right format so that data is accurate and consistent.

Process B2G transactions

Use our platform to take payments directly or integrate with your existing payment provider such as Stripe, Paypal, PinPayments, eWay, Commbank BPoint, NAB Transact and more.

Integrate with your internal systems

Implement our out-of-box integrations for several popular software products or ask us about custom integrations, features or solutions to automate and streamline your data collection or manual processes.

User management

Give staff their own login with optional Single-Sign-On, role-based permissions and detailed logging of all user actions.

24/7 local support

Get support and guidance any time via phone, email or chat from our Australian-based support team.

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Security and Resilience by Design

Our enterprise-class Software-as-a-Service (SaaS) receives, processes and stores tens of thousands of form submissions and data records each day for more than 6,000 Australian organisations who rely on our platform. Our platform is set up with extremely high availability, redundancy and security in place to meet the resiliency and availability needs of our clients.

Our service is based in Australia. We host all our data on our Sydney-based servers and we adhere to the Australian Privacy Principles.

Security & Privacy information

Got questions?

Check out our FAQs for more information or book a call with us to discuss.

Where is the form data stored?
To meet Australian privacy legislation all data is stored in Sydney, Australia and we adhere to the Australian Privacy Principles. Check out our security & privacy page for more information.
Can we integrate with our own system?
While our standard service caters to the needs of most people, we recognise every organisation has different needs. We regularly develop custom integrations, features, or solutions for our clients who have specific form-related needs. We can assist with connecting your form data with your own CRM, data management system or any other system. We also have an API if you wish to develop your own integration.
Does Snapforms support Single-Sign-On?
Snapforms can support single-sign-on with SAML 2.0 or OAuth identity providers, to allow users log-in to Snapforms as administrators or to restrict forms for access only from submitters in your organisation.
Can Snapforms support high volumes of traffic?
With hundreds of thousands of users accessing our services each week, organisations of all sizes count on Snapforms to meet their needs. Our platform is designed to be both scalable and redundant in all areas, and is able to support extremely high amounts of concurrent traffic. If you are expecting high amounts of traffic please raise this with your account manager for discussion.
Can you help us implement Snapforms in our organisation?
Snapforms is set up in a way that you are able to onboard with little to no assistance from our team if you choose to self-manage. In addition to our support team who is available via live chat and email, Snapforms is able to provide a certified PM and implementation consultant to help onboard and deliver the service as part of the Enterprise solution.
Can we get a product demonstration?
We are happy to discuss your requirements in more detail and offer a demonstration of the product via video conference. Please get in touch with us using the form below to get started.
How do we migrate our existing data?
Whether you're moving from an existing Snapforms plan or another provider, our team can migrate your data without any hassle or downtime.

A flexible smart forms solution that adapts to your needs

Trusted by all levels of government across Australia along with many of Australia's largest brands.

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Get in touch with us to ask any questions, organise a call or get a platform demo.

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Optional: If you’d like our team to set up a demo online form for you, please send one of your existing forms.
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