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Dropdown List

Dropdown lists are used to present a list of items for the form user to make a single selection.

Open Department dropdown showing options Sales, Service, Marketing, IT

Basic setup

  1. Enter the field question or name.
  2. (Optional) Tick if answering this question is compulsory.
  3. Enter the list items/options in the Dropdown Choices area. 
  4. Save & Close.

Form Builder with Dropdown List field available to drag into the form canvas

 

Show advanced options

Advanced options provide additional controls and functionality as explained in the table below.

Add/Edit dropdown question modal showing Dropdown Choices populated with department options and Show Advanced Options button

Option Tick this if you want to…
Question (Label) Show a different field label (instead of the field name) on the form.

When a Question (Label) is specified, it will override the Question (Name) on your form. 

For example, you may want to:

  • show multiple fields with the same question or label, or
  • use internal field names for reporting purposes, but show user-friendly field labels on the form.
Hide the question (only show the answer box) Only show the input field (without the question/name).
Default answer Prefill the field with a default answer.

Field short-codes can also be used to prefill dynamic values directly from responses in other fields within the form.

Placeholder Provide an example of a response or required format to guide form users. The placeholder text will disappear when a value is typed in.
Further instructions Add some informative text just below the field.
Assign numeric values for your options Assign values to options to automate calculations within a form. 

To learn more, see Calculation Field.

Read-only – don’t allow entry into this field Lock a field to prevent form users from modifying a pre-defined field value. 

For example, you may have a default answer such as ‘today’s date’ or ‘customer ID’ that is pre-filled on the form and you don’t want form users to change it.

Hidden – don’t show this field on the online form Hide a field to prevent form users from modifying a pre-defined field value. 

For example, you may have a default answer such as ‘today’s date’ or ‘customer ID’ that is pre-filled on the form and you don’t want form users to see it.

Enable search/filtering on this drop down Make larger lists easier to search by enabling a filter on the dropdown list.

Dropdown opened with 'ma' typed and 'Marketing' suggestion highlighted

Show /hide this field with conditional logic Hide this field until certain conditions/responses in other fields are met.

To learn more, see Show/hide fields based on conditions.

 

Saving and inserting predefined options 

To save options for use on other forms:

  1. Click Save options for later use
  2. Enter a list name
  3. Click Save. Add/Edit dropdown list named Size showing choices and Save/Insert options

 

To insert a saved list on a new form:

  1. Click Insert pre-defined options.
  2. Select the required list.
  3. Click Apply. Add/Edit drop-down dialog showing choices and Insert pre‑defined options with Size selected
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