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Disabling/enabling a form

You can take a form offline immediately, or archive a form that’s no longer in use, by disabling it from the Forms list. If you need to bring a form back online, you simply enable it. 

There may also be times when you need to temporarily pause form submissions. You can do this automatically by conditionally disabling a form based on a specific date range or a submissions limit. 

You can also create a customised message that will be displayed when the form is accessed.

Holding-page notice: high request volume, please check back in 1–2 days

Automatically disable a form based on conditions

  1. Open your form in edit mode.
  2. Go to Form Settings > Usability.
  3. In the Form Visibility section, you can choose to:
    1. Disable the form after a certain amount of responses have been received.
      • Enter the number of responses you want to receive before disabling the form.
    2. Disable the form between certain dates.
      • Enter the start and end dates/times for the duration you want to disable the form. Your form will go back online when the end date/time passes.
  4. Enter the content or message that you want to display when the form is disabled.
  5. Click Save.

Form Visibility settings showing disable-after-250 responses and disabled message editor

Manually disable/enable a form 

To disable/enable a form:

  1. From the Forms list view, click Actions.
  2. Click Disable or Enable.
  3. Confirm the action.

Forms list with Actions menu open and 'Disable' option highlighted

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