Using short-codes to insert dynamic content

What are short-codes?

Each field in your form has a unique short-code, enclosed in double curly braces {{ and }}, that can be used to automatically display response values.

Short-codes are commonly used to personalise auto-reply emails/SMS and confirmation pages using information provided in a submitted form.

Dynamic default values in form fields

Short-codes can also be used as a default value in a form field to prefill information from another field or multiple fields. 

When a default value is set, this field will automatically populate with the same response value that is entered in the field(s) represented by the short-code.

Where can I find the short-codes for my form fields?

There are a few different ways to view your field short-codes:

• Add a Formatted Field to your form > Insert form answers
• Go to Form Settings > Notifications > Enable ‘Email Notifications’ > Insert form answers
• Go to Form Settings > Notifications > Enable  ‘Send users an automatic response when they submit the form’ > Insert form answers

Next, click the Copy button next to the short-code and paste it into your email/SMS notifications, confirmation pages, or use them as default values in form fields.

Tip: Short-codes must be in lowercase and must match the question field names in your form.

Special codes

There are also a range of special codes that you can use to insert database information that is not entered by a form user.   

Why are my short-codes not working?

We recommend that you copy/paste short-codes directly from your list of form answers to ensure they work correctly. 

Tip: Short-codes should always be in lowercase and must match the question field names in your form.

Example:
Question name = First Name
Correct short-code = {{first name}} not {{First Name}}